CAR LOUNGE

Support

We aim to respond within 1–2 business days.

Contact us

Email: dev.hummus@gmail.com
Privacy requests: same address — subject line "Privacy".
Delete your account: in the app or by email.
Child safety: see our Child Safety Standards.

Include your handle (e.g. @yourhandle) so we can find your account quickly.

Frequently asked questions

How do I verify my car?
Open the car from your Garage and tap Submit for verification. Upload one clean exterior shot of the car and one dashboard photo showing the make/model badge plus a partial VIN. Our review team approves within 24–48 hours. Once approved you get a checkmark on posts and any earned badges (M Competition, Type R, supercar, etc.) appear on your profile.
How do I host a meet?
You need to be at least Vehicle Verified to host a meet. From the Meets tab, tap the + button, pick a date, location, and which area group the meet belongs to. People in that area see it on their feed and can RSVP. Read the meet liability disclaimer before hosting — you accept that Car Lounge and Hummus Development LLC are not responsible for damage, theft, injury, or arrests arising from attendance.
Someone is harassing me. What do I do?
Tap the ··· menu on the offending post, message, or profile and pick Report. Our moderation team reviews reports within 24 hours and can remove content, suspend the user, or ban them. You can also Block them — blocked users disappear from your feed, can't message you, and can't see your profile. If you receive credible threats, contact local law enforcement first, then email us. To report anything that sexualizes or exploits a minor, see our Child Safety Standards.
How do I delete my account?
In the app: Garage tab → gear icon (top right) → Danger zone → Delete account, then tap Delete forever. This erases your profile, posts, vehicles, chats, photos, and badges; most of it immediately and everything, including backups, within 30 days. A few records are kept, such as reports you filed (no longer linked to you); see what's kept. No app? Ask us by email. Deleting your account does not cancel a Premium subscription, so cancel it in the App Store or Google Play first.
How do I change my area?
Settings → Account → Change area. You'll auto-join the new area's default meets group; old memberships persist so you can keep up with your prior area's meets.
How does Live Map sharing work?
Sharing is off until you turn it on from the Live Map. While it's on, other signed-in Car Lounge users can see your precise position, direction, handle, photo, and primary car, until you turn it off. It only works while Car Lounge is open: switch away and sharing stops and you drop off the map (newer versions pick it up again if you're back within 15 minutes). A position that stops updating is removed within 2 hours. Details are in the Privacy Policy.
What are Orbs and unlocks?
Orbs are Car Lounge's in-app currency. Earn them by checking in daily, hosting a meet, winning a tournament, inviting friends, or watching a sponsored shop ad when one is available. Use Orbs to unlock garage customization: animations, profile scenes, name effects, banners, avatar decorations. Premium members have all of it unlocked. Orbs are tied to your account — no cash value, no transfer.
Who makes Car Lounge?
Hummus Development LLC, a small independent studio based in Virginia. Reach the founder directly at dev.hummus@gmail.com.
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